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csrbloodbot's avatar
csrbloodbot
Explorer | Level 3
1 month ago

I cannot log in to my account using Firefox

Question or Issue First, I wouldn't give you a dime for user friendliness in the forum.  My main issue is that I can not get to the login page using Firefox. Is this a known issue, something tempo...
account access
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csrbloodbot's avatar
csrbloodbot
Explorer | Level 3
1 month ago

In Firefox go to Dropbox website, click on login and I get the error message.

In Microsoft Edge it opens the login page

Rich's avatar
Rich
Icon for Super User II rankSuper User II
1 month ago
csrbloodbot wrote:

In Firefox go to Dropbox website, click on login and I get the error message.

Close Firefox. Right-click on your Start menu and select Run. Type "firefox --profilemanager" and hit Enter. Create a new profile and lauch it. Go to the Dropbox website and see if you still get the error.

If you don't, there's something in your current profile causing the issue, such an extension or security setting as Hannah mentioned. If you still get the error, then it's likely something on your network.

I use Firefox and it's working just fine.

  • csrbloodbot's avatar
    csrbloodbot
    Explorer | Level 3
    1 month ago

    Thank you that was very helpful. Indeed there is something in my current profile that is causing the issue. 

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