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Forum Discussion
Keyonkk
3 years agoHelpful | Level 5
I can't access my email in order to get the 6-digit security code. What can I do?
I can login successfully, but needs me to check 6-digit code in email.
Before immigration, login dropbox never needs me to check 6-digit code in email.
After immigration, it needs me to chec...
- 1 year ago
It is very unlikley you will be able to access the account without access to either a device (mobile possibly?) with Dropbox installed already OR the email.
https://help.dropbox.com/account-access/lost-email-access
You will need to log a ticket with Dropbox while not logged in - even to here so try an incognito browser and use the option to get account support from www.dropbox.com/support.
sweetybhardwaj
2 years agoExplorer | Level 3
Dear
No any other device Linked to my Dropbox account
I opened my Dropbox account only on my same device but now when I trying to sign in my account it send a verification code to gmail but
My gmail account can not access it's can not recover please help
I have very important data in my Dropbox account
No any other device Linked to my Dropbox account
I opened my Dropbox account only on my same device but now when I trying to sign in my account it send a verification code to gmail but
My gmail account can not access it's can not recover please help
I have very important data in my Dropbox account
Jay
Dropbox Community Moderator
2 years agoHi sweetybhardwaj, could you try these steps to contact our support team?
- sweetybhardwaj2 years agoExplorer | Level 3
Mam I don't have more knowledge please activate access my account [Removed as per Community Guidelines]
- sweetybhardwaj2 years agoExplorer | Level 3My gmail account is blocked and verification code you sent to my gmail account plz sign in my Dropbox without verification code
- Jay2 years ago
Dropbox Community Moderator
We can't remotely activate any accounts. In order for us to assist, you'd need to contact the team from another email address using the steps I posted previously.
You can find instructions for opening Incognito Mode or Private Browsing mode here:
About Security and Permissions
Find answers to your questions about Dropbox account security and permissions.
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