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designer1vantageconcepts's avatar
designer1vantageconcepts
New member | Level 2
2 years ago

I can't access our Business account to upload my files (I'm currently over-quota).

We have a business dropbox account in our office. We have four people using the dropbox, however I am the only one who cannot add files because it says I am on the 2GB plan. I have tried logging out....
account access
designer1vantageconcepts's avatar
designer1vantageconcepts
New member | Level 2
2 years ago

I have logged out and logged in several times. I have even accepted the invite from the administrator and it still takes me to the 2GB version.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
designer1vantageconcepts wrote:

I have even accepted the invite from the administrator and it still takes me to the 2GB version.

To be clear, are you accepting an invitation to join a Business team account, or is this just an invitation to a shared folder? Ask the administrator if you're not certain.

 

If it's just an invitation to join a shared folder, then you're still limited to the space available in your own account.

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