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Goochman's avatar
Goochman
New member | Level 2
3 hours ago
Solved

I can't add users to my free Dropbox team

Dropbox Plan Free Device iMac Operating System/Browser (if using the web) Mac Tahoe 26.3 Dropbox App Version (if using the app) Greetings, As you may have seen elsewhere, I have been having p...
account access
security
  • Jay's avatar
    Jay
    2 hours ago

    Thanks for the info. I’d recommend getting in contact with our support team directly to look into this matter in more detail. 
    You can do this by opening an incognito/private browsing window, while not signed into any account, and accessing this link.
    From there you should be able to contact support. Since you can still access your email address from what I gather, make sure to enter the same email for the deleted Dropbox account when submitting the request.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 hours ago

Hi Goochman, thanks for bringing this to our attention.

Just for clarification, are you asking to recover the deleted Dropbox account, or to log into to your existing account to create a team?

This will help me to assist further!

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