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Goochman
3 hours agoNew member | Level 2
I can't add users to my free Dropbox team
Dropbox Plan Free Device iMac Operating System/Browser (if using the web) Mac Tahoe 26.3 Dropbox App Version (if using the app) Greetings, As you may have seen elsewhere, I have been having p...
- 2 hours ago
Thanks for the info. I’d recommend getting in contact with our support team directly to look into this matter in more detail.
You can do this by opening an incognito/private browsing window, while not signed into any account, and accessing this link.
From there you should be able to contact support. Since you can still access your email address from what I gather, make sure to enter the same email for the deleted Dropbox account when submitting the request.
Goochman
2 hours agoNew member | Level 2
Jay,
Here is my aim.
I would like to end up with a (free) dropbox that I can use for the club executive team under my Club email address. I would also like a personal account under my personal email address, although this is something that will only be used on an as needed basis.
If I can't do that, then I guess the best thing to do is recover the old account, which did what I needed to do, except that it was under my personal email. That account was blocked because it was over its storage limit and deleting everything did not reactivate the account.
I am knowledgeable to understand what the accounts can do for me, but ignorant enough to screw things up when I think I know what I am doing.
Thanks
Dave G
- Jay2 hours ago
Dropbox Community Moderator
Thanks for the info. I’d recommend getting in contact with our support team directly to look into this matter in more detail.
You can do this by opening an incognito/private browsing window, while not signed into any account, and accessing this link.
From there you should be able to contact support. Since you can still access your email address from what I gather, make sure to enter the same email for the deleted Dropbox account when submitting the request.
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