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logierachel's avatar
logierachel
New member | Level 2
1 month ago

I can't use my university email address to create a Dropbox account.

Recently, I need to use my university email to creat an account, but the system shows it is not allowed. So how can I solve this problem to get an account based on my Asu.edu  Email?
Account Settings
Create or delete account
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hi logierachel, it's likely that the email domain is owned by a Dropbox team, meaning that you might not be able to sign in using a normal method.

Have you tried contacting your IT admin at asu.edu for further assistance on this matter?

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