Learn how to make the most out of the Dropbox Community here 💙!

Forum Discussion

Theov's avatar
Theov
New member | Level 2
2 years ago

I changed to a new phone today and managed to lock myself out of Dropbox on both phones.

I changed to a new phone today and managed to lock myself out of Dropbox on both phones. I don't have access to the old email address as it was deleted. I have critical files on Dropbox. <<emails ...
Account Access
Account Settings

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!