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nobtiba's avatar
nobtiba
New member | Level 2
5 months ago

I don't receive the security code that'll help me access my Dropbox account.

Dear Dropbox Team,     I am the owner of this Dropbox account (<snip> removed for security) , but I am experiencing significant difficulties logging in. After entering my password, I am repeatedl...
account access
Account Settings
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Hi nobtiba, I'll be more than happy to help!

Have you tried to contact Dropbox Support directly for this, using the steps that Mark provided?

Once you do, feel free to send me the ticket number reference, in order for me to locate it on my end. If you face any issues, let me know and I'll be more than happy to help, and reach out to you.

Keep me posted!

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