Forum Discussion

bornstunnahh's avatar
bornstunnahh
New member | Level 2
4 months ago

I have a deactivated email address, how do I log in?

I have a Dropbox account set up with an email that got deactivated. When attempting to log in, Dropbox wants to verify me through the deactivated email… I would like to regain access however I need t...
account access
emails
security
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 months ago

Hi bornstunnahh, thanks for contacting us, and I'm sorry to hear about this situation.

Are you able to reactivate or recreate the email address with the email provider, in order to log in to the Dropbox account?

This will help me to assist further.

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