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I have an unknown device connected to my Dropbox account
have a Dropbox account on my phone (iPhone 13) and sometimes I open the account on Safari as well, but I always log out.
Today, I just opened my account on my phone and found that there are 2 devices:
The first is my iPhone
The second is iPhone, but it says almost no activity under it
I didn’t receive anything suspicious on my email, and I have 2-factor authentication.
is that normal ?? Please I have very important files
1 Reply
- Rich
Super User II
Today, I just opened my account on my phone and found that there are 2 devices: The first is my iPhone. The second is iPhone, but it says almost no activity under it.
If you uninstalled and reinstalled the Dropbox app, it could (and often does) register as a new device. Although Dropbox labels it as devices, it's more like installations. The same thing happens on a computer. Uninstall Dropbox and reinstall, and it will show up as a new device on your Security page.
Go to your Security page and check the location for the second iPhone. If it's relatively close to your location, it's likely your device. You can also remove the device from your account from the same page.
