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Forum Discussion
I joined a team, and now the admin can't recover and convert my account. Why?
I accidently combined my account with a business account. I asked the admin of that account to recover it but they are not given the option on the wagon wheel to restore my account. Any other ideas? ...
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi kristiwatson, welcome to our Community!
Just to clarify, and make sure we're on the same page: do you wish for the admin to covert your account back into an individual one, or recover you -since it seems you've been deleted- back to the Team?
When did they remove you from the team, and did they transfer your content to a different member in this process?
Keep me posted, and we'll take it from there!
It looks like he deleted me from the team this afternoon. He says he did not transfer to a different member. Although, he did mention that he had an old email of mine on there as well [email removed as per Community Guidelines] that he also deleted. It's possible he tried transferring to that account. That account is no longer active. The one that had the Plus subscription was [email removed as per Community Guidelines] That's the one that I need to recover, that he is unable to.
