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Hoskk's avatar
Hoskk
Explorer | Level 3
3 years ago

I lost my phone and I can't access the 2FA code at the moment. How do I log into my Dropbox account?

Lost phone I have lost my phone and have no access to my phone . I activated the two-step password for my account with the duo program . I can't access the two-step password right now .Please guide ...
account access
security
Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
Hoskk wrote:
I have lost my phone and have no access to my phone . I activated the two-step password for my account ... how do I log in to my darpbox account?

You'll need to use the emergency backup codes you were given when you activated two-step verification. Without them, or without another active device already linked to your account, there's no way to access an account that's protected with two-step verification.

 

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