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I need to access my Dropbox account, but the one-time code is sent to an inaccessible email.
Yesterday, my time from 8:00, my computer was encrypted. I have two files on DropBox that I cannot function without. I remember the password to DropBox (the account was created around 2009). Unfortun...
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorThanks for the additional info and the screenshots, klubasek.
If you'd like to address the issue accessing your account first, we can send you an email and then at a later time we can come back to the issue on the desktop app.
What do you think?
Yes, please resolve the issue with access to my account.
I did not receive the email. Please resend.
Can you provide the last 3 characters of the address you
I have corrected the email address in my profile. Please resend the email. Thank you.
- Megan
Sure thing klubasek.
I just sent you the email, we'll take it from there!
I managed to contact my email provider a moment ago and they unblocked my suspended account. Unfortunately, the code from DorpBox is not coming. The account is working fine now. I sent a few test emails and they all arrived, but the code from DropBox is not coming.
