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anonymous's avatar
anonymous
12 months ago

I registered to Dropbox with my AppleID and now, I can't delete my Dropbox account.

Hello, I am trying to delete my Dropbox account that was initially registered using my AppleID. When I try to delete my account on the iPhone app, it gives me an error saying "something went wr...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Thanks for posting this here, anonymous, and for the screenshot you’ve attached!

When registering with your AppleID, did you also choose the option to “hide your email”? If yes, there should be a random email address generated using this domain “@privaterelay.appleid.com”. Can you please clarify if this is what you see here? 

In the meantime, I’d also like you to test this via an incognito window on your current web browser and check if the same error appears.

Let me know how it goes.

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