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Forum Discussion

Masinza's avatar
Masinza
New member | Level 2
3 months ago

I want to restore the account I made in the past.

I want to restore my ???@chol.com account, but I don't have an email for that account.
I created a dropbox account with an email I didn't have when I created the account, so I won't receive it even if I send you a security code.
In addition, email sites cannot create new accounts by shutting down the service. Is there any way I can recover my account?


  • Masinza wrote:

    I want to restore my ???@chol.com account, but I don't have an email for that account.


    Without access to the email address you wouldn't be able to gain access to the Dropbox account. You need to maintain a valid email address to be able to receive password resets and one-time security code.

     

     

    Also, if the account has been idle for more than a year then it would have been deleted, along with all content, due to inactivity.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    Masinza wrote:

    I want to restore my ???@chol.com account, but I don't have an email for that account.


    Without access to the email address you wouldn't be able to gain access to the Dropbox account. You need to maintain a valid email address to be able to receive password resets and one-time security code.

     

     

    Also, if the account has been idle for more than a year then it would have been deleted, along with all content, due to inactivity.

    • Masinza's avatar
      Masinza
      New member | Level 2

      It's impossible
      It's a shame, but thank you for your reply