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Isuru W's avatar
Isuru W
Explorer | Level 4
3 months ago

I was invited to join a team, but I want to get my individual account back.

I had a personal subscription plan with 2 TB earlier, and one of my clients has added me to their Company DB account recently. This is my 2nd time that the Admin of that company has deleted my acco...
account access
Offboarding
restore
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hi Isuru W, thanks for bringing this to our attention.

In general, a Dropbox team admin has the ability to recover deleted users from their team within 7 days to restore the content.

As this is something that needs to be done on their end, have you contacted the team admin to follow these steps to recover your old account?

Keep me updated with any progress!

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