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Gary Q.1's avatar
Gary Q.1
New member | Level 2
2 years ago
Solved

I'm using DuckDuckGo to access Dropbox, but it defaults to a new account.

Odd situation here. Bought a new computer, Windows 11, and have had trouble getting Dropbox operating properly. Since the computer was new, it wiped out the old register and settings. I have three de...
account access
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  • Gary Q.1's avatar
    Gary Q.1
    2 years ago

    Nancy,

    Thank you so much for your help. The family matter took longer that I expected, but when I returned to the task today, I had my CIO son-in-law at my home, and with your instructions, he fixed the problem.  So , much appreciation!

    Gary

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for posting on our Community about this, Gary Q.1!

From what you mention, it sounds like you're logging in to a different Dropbox account (under another email address), which is brand new indeed.

To have a clearer image of what’s going on though, I’d like you to send me a screenshot of what you see on your end. To attach it here, you can click on the camera button in your reply box: 

Let me know when you’re ready.

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