Forum Discussion

SystemAli's avatar
SystemAli
New member | Level 2
7 months ago

Is it possible to retrieve or recover a very old Dropbox account?

Hello, I had a very OLD account here at Dropbox, probably over 15 years. Now I don't quite recall the exact user name and password. Can you please let me know if it is in any way possible that we...
account access
emails
security
SystemAli's avatar
SystemAli
New member | Level 2
7 months ago

Hello Jay,

Thank you so very much for your prompt response. vividly remember my email address as I have not been using those IDs either, as it was either on Yahoo or Hotmail, and I am not using either of them now.

I can tell you,  my email address had my NAME in it "furquan" but i think it also had something in the end....not sure what, as i don't recall my email address either.

if there is anything else that can help me retrieve my account, kindly ask me for it.

Looking forward to your positive response.

Thank you

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

Hey SystemAli - when was the last time you remember accessing that particular account? Have you tried your email addresses to log in or searching your inboxes for an email from Dropbox?

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