Forum Discussion

SystemAli's avatar
SystemAli
New member | Level 2
7 months ago

Is it possible to retrieve or recover a very old Dropbox account?

Hello, I had a very OLD account here at Dropbox, probably over 15 years. Now I don't quite recall the exact user name and password. Can you please let me know if it is in any way possible that we...
account access
emails
security
SystemAli's avatar
SystemAli
New member | Level 2
7 months ago

Hey Walter,

Thank you for your response. As I have mentioned earlier, it was over a decade and a half since I probably accessed my account and since i have not been using those email ids that i had used for creating this account, i think it was [removed per the Community's Guidelines].

I have switched to Gmail since its advent and hence have never used the other id's.

Thank you for everything.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

In that case, I'm afraid it's most likely deleted by now due to inactivity as Jay mentioned SystemAli 

I wish I had a better answer than this, but I hope this clarifies.

Please let me know if you have anything else to ask. 

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