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Is the email: em-s.dropbox.com legitimate? [Answer: Yes]
I have received an e-mail telling me of a new document available for me in Dropbox. The e-mail is from an address that ends with " em-s.dropbox.com ". Can anybody confirm that " em-s. " is a valid adjunct to " dropbox.com ", or is it sooner a trick?
Thank you.
Hi Everybody,
I can confirm that these emails were sent from the Dropbox domain and are not harmful. This is one of the official domains Dropbox uses to send out emails. You can find the full list of domains here: https://help.dropbox.com/security/official-domains.
You can safely ignore them, though there was no negative impact to your account if you did click through the emails. You should not receive anymore emails of this type.
Regards,
Ben
122 Replies
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Thank you Hannah,
Yes, you're right. Thank you. It went to my work email, which was connected to a Dropbox business account closed down some years ago.
Why would that account still exist?
Steve
The email from "em-s.dropbox.com" is likely a valid notification. However, to be safe, avoid clicking links directly. Instead, log in to Dropbox separately to check for new documents. Always prioritize online safety.
- Hello all i literally receiveing emails it seems from Dropbox but i didnt trusted
The email is : no-reply@em-s.dropbox.com
Would anyone here check and help
Thank you - Mark
Super User II
- Thank you Mark
Hi Hannah,
A follow up on this. I am continuing to get the mails, suggesting that I upgrade. How can I stop this happening? I assumed the account related to the DropBox business was removed when I reverted to as personal account.
Thank you.
- Hannah
Dropbox Community Moderator
Hey EatSteve!
Even if the Business account was converted to a personal account, the account would still exist, if it never got deleted.
And if it's filled with files that make it go over its available quota, you'll keep receiving these emails.
Since you still have access to the email address, I'd suggest logging in and perhaps deleting some files, to bring it under quota, to stop these emails.
Screen shot attached
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- Megan
Hey there, Bill S., I hope you're doing well!
If you have a look at our official Dropbox domains, you'll see this is indeed an email coming from us, informing you about how you can sync your files between devices.
Let me know if you need anything else, thanks!
I got the following email:
Its from <no-reply@em-s.dropbox.com> and it came into my priority folder. It's fake right?
Thanks in advance
