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Is the email: em-s.dropbox.com legitimate? [Answer: Yes]
I have received an e-mail telling me of a new document available for me in Dropbox. The e-mail is from an address that ends with " em-s.dropbox.com ". Can anybody confirm that " em-s. " is a valid adjunct to " dropbox.com ", or is it sooner a trick?
Thank you.
Hi Everybody,
I can confirm that these emails were sent from the Dropbox domain and are not harmful. This is one of the official domains Dropbox uses to send out emails. You can find the full list of domains here: https://help.dropbox.com/security/official-domains.
You can safely ignore them, though there was no negative impact to your account if you did click through the emails. You should not receive anymore emails of this type.
Regards,
Ben
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I've just received the email shown below - see screenshot.
Haven't clicked the link but checked my Dropbox account.
No new files have been added to my Dropbox account for some time.
Looks like a scam but seems to originate from an official Dropbox domain.
- I got it too
Received exactly the same. The sending email address seemed legit, but no new files in my DropBox.
Took the opportunity to clear out some files and changed my password as a precaution.
- I did. Funny thing is, it was a file from someone I no longer communicate with and I had previously deleted the file.
I received the same email but it looked fishy to me because normally it says who sent the files. I logged in to my account & there were no new documents shared with me.
- I received it also. Took me to a folder I thought I had deleted and shared with someone I hadn’t communicated with in years. Didn’t look for the file, unshared and deleted folder straight up.
I received an email from no-reply@em-s.dropbox.com that said I had a shared file waiting for me. Has anyone else gotten this? Is this a valid email address from Dropbox?
- Megan
Dropbox Community Moderator
I received an email form no-reply@em-s.dropbox.com advising me a file shared with me. I was not expecting any files, I have no idea who is sharing files with me. How do I make sure it is not a malicious link?
