Forum Discussion

Heather C.19's avatar
Heather C.19
Helpful | Level 5
2 years ago

Joining dropbox for teams added all my files to my clients account.

Hi! My client tried to share a folder with me and accidentally sent me an invite to their team. I accepted the invite thinking I would get a shared file inside my personal business account. INSTEAD...
Account Settings
Offboarding
Team member
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Heather C.19, sorry to hear about that!

 

I definitely see where you're coming from. However, you should receive info, and prompts of what will happen to your Dropbox account, once you join the team invite.

 

In the meantime, I suggest that you contact the team's admin, and ask them to convert your account into a personal one. 

 

If you have any questions, I'm here!

Heather C.19's avatar
Heather C.19
Helpful | Level 5
2 years ago

What if I don't have access to the admin? They just get all my files now? This answer is unsatisfactory.

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