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Shauna1316's avatar
Shauna1316
New member | Level 2
2 months ago

Locked out of my Dropbox account due to two-factor authentication

Long story short: I’m hoping someone here can help or point me toward advanced support. I have a paid Dropbox account, and I’ve been locked out for quite some time. When I try to log in, I’m asked f...
account access
security
two factor authentication
Shauna1316's avatar
Shauna1316
New member | Level 2
2 months ago

That's helpful information. It would be helpful if I could remember what the defaulted download name is for the backup codes. I wonder if its standard.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 months ago
Shauna1316 wrote:

It would be helpful if I could remember what the defaulted download name is for the backup codes. I wonder if its standard.

The system actually tells you to write them down.

 

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