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5R's avatar
5R
Helpful | Level 5
3 years ago
Solved

Most recent activity accuracy

How accurate is the times listed under the 'most recent activity'? Under "Web Browsers", when I hover the mouse on top of the info sign, next to each session's time, it gives a signed-in time many da...
account access
Account Settings
security
  • Jay's avatar
    Jay
    3 years ago

    Hi 5R, have you signed out of your Dropbox account each time you finish working on the site, or do you leave it logged in permanently? 

     

    Closing your browser entirely and rebooting doesn't end the session, as the cookie to login is still active. On my personal machine, my most recent activity shows my current session, and it was last signed in 5 months ago, meaning I never logged off the site since then.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for posting here, 5R!

 

Just to make sure we’re on the same page, are you seeing an inaccurate sign-in/activity log for both your web sessions and your desktop/mobile apps? Or do you notice this behavior only regarding your web browsers?

 

Let me know, and we’ll take it from there.

5R's avatar
5R
Helpful | Level 5
3 years ago

Both actually. It seems that the "most current activity" gives only a rough idea of what's been happening and times aren't as accurate as posted. 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi 5R, could you send me a screenshot demonstrating what you mentioned?

     

    I'd like to have a visual of how your Security page looks too. Just make sure none of your personal info is visible there. 

    • 5R's avatar
      5R
      Helpful | Level 5
      3 years ago

      Here is what I get. 
      Thanks! 

       

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hey 5R, sorry to jump in here, but I just wanted to mention that, based on your screenshot, it looks like the initial sign in on that web session was on the 9th of November, 2021 while the most recent activity on that web session was the 16th of November 2021. Does this not seem right to you? 

         

        Let me know if I'm missing something as I couldn't quite distinguish the dates shown in your screenshot. 

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