Forum Discussion

Aditya11's avatar
Aditya11
Explorer | Level 3
2 years ago

My account shows as inactive. What happened?

I just used my dropbox account 3 days ago and today it's showing that my account is inactive? What should i do
account access
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Aditya11, did you manage to check the steps I sent earlier in order to contact our Support, and open a ticket? 

 

If so, would you like to share it with me, in order for me to locate it on our system?

Aditya11's avatar
Aditya11
Explorer | Level 3
2 years ago
I don't see any option to create a support ticket. Please tell me where it is
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Aditya11,I just sent you an email, I'll see you there!

    • Aditya11's avatar
      Aditya11
      Explorer | Level 3
      2 years ago
      I don't see any email
      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Aditya11, can you check your email address again and let me know if you can see my email?

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