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AlexanderGj's avatar
AlexanderGj
New member | Level 2
3 years ago

No access to email to receive the security code to access my account

Hello, I had my dropbox account with my previous employment e-mail and phone. When i changed jobs i lost the access to both email and phone. I tried to access my account but it send a security cod...
account access
Dropbox Passwords
security
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey AlexanderGj, sorry to hear about this.

 

I'm afraid that without access to the email address in question, there's not much we can do from our end. Note that you can have a look here for possible ways to regain access to the account.

 

I hope this helps a tad. 

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