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AlexanderGj's avatar
AlexanderGj
New member | Level 2
3 years ago

No access to email to receive the security code to access my account

Hello, I had my dropbox account with my previous employment e-mail and phone. When i changed jobs i lost the access to both email and phone. I tried to access my account but it send a security cod...
account access
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
AlexanderGj wrote:

When i changed jobs i lost the access to both email and phone. I tried to access my account but it send a security code to that email. ... is there any way I can reset this account in order to access it again?

Without access to the email address you won't be able to gain access to the account. Your best option would be to contact your former employer and ask if they can reactivate the email address, even temporarily, so you can receive the access code.

 

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