Forum Discussion

MSP-SOC's avatar
MSP-SOC
New member | Level 2
2 years ago

No Response from Dropbox re: Compromised Accounts

Over the past ~30 days, we have had several clients who have experienced misuse of their Dropboxes following a business email compromise event. These threat actors are doing the following: Succ...
account access
security
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey MSP-SOC, I’m sorry to hear about this situation. 

 

Since this is an account security matter that needs to be investigated internally indeed, I can try to log a ticket for you and check this further.

 

Can I message you to the email address showing here? 

 

Let me know.

MSP-SOC's avatar
MSP-SOC
New member | Level 2
2 years ago

Hi Nancy,
Yes I can be reached at that email address.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    You’re all set, MSP-SOC. Please reply to my email, when possible, and we’ll take it from there.

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