Forum Discussion

Zairul's avatar
Zairul
New member | Level 2
2 years ago

Not receiving the 6-digit code email

Hola and good day guys I can login successfully, but needs me to check 6-digit code in email. Before immigration, login dropbox never needs me to check 6-digit code in email. After immigration...
account access
security
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Sorry to see that you're having this issue, Zairul.

 

Have you tried resetting your password, to see if that helps bypass the 6-digit code step?

 

Let me know how it goes.

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