Old account activation with no access to email address

Question

I have two Dropbox accounts that I cannot access because, in both cases, I no longer have access to the email account. I cannot get through to support to help me. The years pass. Nothing.&nbsp; Can anyone help me access my old files?

Mark · Answer

How long ago did you last log on&nbsp;ReallyFrustratedUser&nbsp;? If it was over 12 months the data would have been removed and deleted anyway I'm afraid for inactivity 😞
&nbsp;
In terms of account recovery its VERY unlikely to be recoverable without the emails.&nbsp;https://help.dropbox.com/account-access/lost-email-access
&nbsp;
Support can be contacted at www.dropbox.com/support&nbsp;while not logged in, even to here. Usually using an incognito window helps&nbsp;

ReallyFrustratedUser · Answer

Thank you for your reply and explanation!&nbsp;

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Old account activation with no access to email address

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