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EF_ug28's avatar
EF_ug28
New member | Level 2
9 months ago

Original account login lost after signing in with Google

Hello,  I'm no longer able to access my original Dropbox account, which has an email-based login.  I was able to access this account a few hours ago until I mistakenly accessed Dropbox using the ...
account access
EF_ug28's avatar
EF_ug28
New member | Level 2
9 months ago

Hi Hannah,

I tried logging in to a different browser and device with the same result.

The Events page shows just recent activities (of the past hours) in this other Google Account, not the original login.

Can you see my overlapped accounts on your end?

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hey EF_ug28, I'm afraid that here on the Community we don't have that kind of visibility.

Just to confirm, though, did you try logging in with both the ways I described above, at the same time?

And both just show an empty account?

Also, do you see any files when you go to this page?

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