Forum Discussion

leadteam's avatar
leadteam
New member | Level 2
11 months ago

Our Dropbox for Business admin account has been taken over and we cannot get a hold of support

Does anyone know how to get assistance on a hacked account? Our CEOs business admin account has been compromised, and she has been kicked out. No one at Dropbox is answering our requests and there is...
account access
security
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hi leadteam, we understand your frustration over this matter.

Could you let me know the ticket IDs you submitted in order to locate them in our system?

This will help me to assist further.

leadteam's avatar
leadteam
New member | Level 2
11 months ago

We have done a couple but the last one was: #24996989/#24996979/#24996967     Thanks

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