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RLAZ's avatar
RLAZ
New member | Level 2
2 months ago

Personal files not available since Dropbox team was 'disbanded'

Dropbox Plan - Plus, Personal Account Do you have access to the email linked to the account? Yes Are there any devices connected to your Dropbox account? iPhone, Macbook Pro Question or Issue I...
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RLAZ's avatar
RLAZ
New member | Level 2
2 months ago

I did that already. I quit the desktop application, logged back in. It's syncing with the empty Dropbox folder, not the one that I sent you a screenshot of with the error message. I have 2 dropbox folders for some reason. The one that I want is titled: Dropbox - Personal. The other just Dropbox. I want to sync with the Personal one.

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Did you actually sign out of the Dropbox desktop application after seeing the username currently signed in there, and not just quit the desktop app and re-open it?

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