Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Jess51's avatar
Jess51
Explorer | Level 3
8 months ago

Re: I can't log in to Dropbox Passwords - "Oops! An error has occurred, please try again later".

It comes back whenever I try to reinstall the app on the phone, but it is currently uninstalled pending further direction from you.

3 Replies

Replies have been turned off for this discussion
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Hi Jess51, just to clarify, do you only have 3 devices on which you're trying to use Dropbox Passwords? You mentioned previously that you have 2 devices, but now in the recent screenshot it's showing 3 devices.

  • Jess51's avatar
    Jess51
    Explorer | Level 3
    8 months ago

    Because the descriptions are so vague, that's hard to answer. As far as I know the Chrome listed is installed on the JessHP and therefore just one device.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Thanks for the update on this Jess51 - much appreciated. May we reach out via email to have a further look internally at this point? 

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Related Content