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Jess51's avatar
Jess51
Explorer | Level 3
8 months ago

I can't log in to Dropbox Passwords - "Oops! An error has occurred, please try again later".

I'm having the same problem that I had 2 years ago when trying to set up Dropbox Passwords on my Pixel 7 (ticket #23077274). I had to delete the app from my phone and am now trying to re-install it...
Dropbox Passwords
Error Messages
Jess51's avatar
Jess51
Explorer | Level 3
8 months ago

It comes back whenever I try to reinstall the app on the phone, but it is currently uninstalled pending further direction from you.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hi Jess51, just to clarify, do you only have 3 devices on which you're trying to use Dropbox Passwords? You mentioned previously that you have 2 devices, but now in the recent screenshot it's showing 3 devices.

  • Jess51's avatar
    Jess51
    Explorer | Level 3
    8 months ago

    Because the descriptions are so vague, that's hard to answer. As far as I know the Chrome listed is installed on the JessHP and therefore just one device.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      8 months ago

      Thanks for the update on this Jess51 - much appreciated. May we reach out via email to have a further look internally at this point? 

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