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anonymous's avatar
anonymous
2 years ago

RE: Requesting for all my Personal Data 2024

Dear Dropbox.

Please can you explain to me about how to request all my Personal Data.

5 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey anonymous, welcome to our Community! 

     

    Would you care to share some additional info, as to what you'd like to achieve on your end? 

     

    I'd like to have a clear idea, before I can guide you, and suggest the appropriate next steps. 

     

    Keep me posted!

  • anonymous's avatar
    anonymous
    2 years ago

    Hi Megan.

     

    I am having a problems with adding folders to my Dropbox account.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey anonymous, when you say adding folders to your Dropbox account, can you elaborate a bit?

     

    How do you try to add them to your account, and what behavior did you come across? If you noticed any errors, don't hesitate to let me know!

  • anonymous's avatar
    anonymous
    2 years ago

    please can you phone me

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey anonymous, I'm afraid we don't do outbound calls, and phone Support is available for Business users. 

     

    However, I'd like to help as much as possible on my end, if you could share some more info with me here. 

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