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radenkovic's avatar
radenkovic
Helpful | Level 5
3 years ago

Received 3 2FA emails in one minute, but 2FA was not enabled on my account

Hi all,   A strange thing happened today, I've received 3 emails  in sequence with content:       Hi [MY FIRST NAME], Finish signing in to Dropbox with this one-time security code...
account access
security
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey guys, I hope you're all doing well!

 

Would it be okay for me to reach out via email, in order for us to have a closer look into this? 

 

Let me know!

radenkovic's avatar
radenkovic
Helpful | Level 5
3 years ago

Megan feel free to reach me via email (it's the same I'm using to login to this account).

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi radenkovic, I just sent you an email.

     

    Reply back to me, and we'll take it from there! 

    • MichaelEngstler's avatar
      MichaelEngstler
      New member | Level 2
      3 years ago

      Hey @Megan, can you please reach out to me via email as well?

      The same email as my dropbox account.

       

      Thanks

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hey Randy90, thanks for flagging this with us. 

         

        Would it be OK if we reached out via email to investigate further?

         

        As for you MichaelEngstler, note that I've just sent you an email, so please have a look at your inbox and we'll take it from there.

         

        Thanks!

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