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Forum Discussion

radenkovic's avatar
radenkovic
Helpful | Level 5
3 years ago

Received 3 2FA emails in one minute, but 2FA was not enabled on my account

Hi all,   A strange thing happened today, I've received 3 emails  in sequence with content:       Hi [MY FIRST NAME], Finish signing in to Dropbox with this one-time security code...
account access
security
radenkovic's avatar
radenkovic
Helpful | Level 5
3 years ago

Megan feel free to reach me via email (it's the same I'm using to login to this account).

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi radenkovic, I just sent you an email.

 

Reply back to me, and we'll take it from there! 

  • MichaelEngstler's avatar
    MichaelEngstler
    New member | Level 2
    3 years ago

    Hey @Megan, can you please reach out to me via email as well?

    The same email as my dropbox account.

     

    Thanks

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hey Randy90, thanks for flagging this with us. 

       

      Would it be OK if we reached out via email to investigate further?

       

      As for you MichaelEngstler, note that I've just sent you an email, so please have a look at your inbox and we'll take it from there.

       

      Thanks!

    • MENTZC's avatar
      MENTZC
      Helpful | Level 5
      3 years ago

      Same thing happened to me over the weekend out of the blue.  Feel free to contact me as well.

      I know they say "You can safely ignore this email." but this is concerning to me as I need to know the cause.

      • jmg2's avatar
        jmg2
        New member | Level 2
        3 years ago

        Hello, this also occurred for me about 2 hours ago, three consecutive emails within the same minute. May I please be contacted via email?

        Thanks

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