Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

radenkovic's avatar
radenkovic
Helpful | Level 5
3 years ago

Received 3 2FA emails in one minute, but 2FA was not enabled on my account

Hi all,   A strange thing happened today, I've received 3 emails  in sequence with content:       Hi [MY FIRST NAME], Finish signing in to Dropbox with this one-time security code...
account access
security
MichaelEngstler's avatar
MichaelEngstler
New member | Level 2
3 years ago

Hey @Megan, can you please reach out to me via email as well?

The same email as my dropbox account.

 

Thanks

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Randy90, thanks for flagging this with us. 

 

Would it be OK if we reached out via email to investigate further?

 

As for you MichaelEngstler, note that I've just sent you an email, so please have a look at your inbox and we'll take it from there.

 

Thanks!

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!