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Forum Discussion
Received 3 2FA emails in one minute, but 2FA was not enabled on my account
Hi all,
A strange thing happened today, I've received 3 emails in sequence with content:
Hi [MY FIRST NAME],
Finish signing in to Dropbox with this one-time security code...
No unknown devices/sessions on my account. I hardly ever log into it, so this is why it was so random to get them.
3 in less than a minute. All different codes.
I cannot be a coincidence that we are all getting exactly 3 in less than a minute. My hope is this is some kind of bug or related to a mobile app or something but "you can safely ignore this email" is horrible advice if an account password was compromised.
Problem kinda solved, from the support team:
"I would like to let you know that these one-time codes are standard for if any attempt is made to log into an account from a new device. The correct password is not a requirement for this one-time code to be sent.
I can also confirm that your accounts are safe, as long as your email accounts are not compromised - I would strongly suggest that you set up 2FA if you want to secure your account access further. "
- Hi Arana, I think this is not a correct answer, I tried to log in putting the wrong password on purpose, and I did not receive any codes. Can you try to log in with a wrong password and let us know if you receive the codes? I was not able to reproduce it
