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radenkovic's avatar
radenkovic
Helpful | Level 5
3 years ago

Received 3 2FA emails in one minute, but 2FA was not enabled on my account

Hi all,   A strange thing happened today, I've received 3 emails  in sequence with content:       Hi [MY FIRST NAME], Finish signing in to Dropbox with this one-time security code...
account access
security
MENTZC's avatar
MENTZC
Helpful | Level 5
3 years ago

Yeah at a minimum there should be more information in these emails. In addition to the IP address, the "What" from the "We noticed a new sign in to your Dropbox" or similar. 

 

 

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi everyone, the correct password isn't required in order for the one time code to be sent via email.

 

For security reasons we can't provide any information as to what methods Dropbox uses to identify a login as suspicious.

  • willywonka's avatar
    willywonka
    Helpful | Level 5
    3 years ago

    Hi Jay , i am a little confused by your answer.
    Does it mean that someone tried to log in to our account, typed the correct email, but the wrong password? Let me know if i understood you correctly.

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