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Fakeemailcheck
3 years agoNew member | Level 2
Safe to block emails from @email.dropbox.com?
We are receiving a lot of emails claiming to be from Dropbox. They all contain the same domain of @email.dropbox.com. I checked The domains that Dropbox uses in an official capacity - Dropbox Help an...
AdminSFCOS
2 years agoNew member | Level 2
Hi,
We have been receiving emails from that same domain and its not listed on your list of official dropbox domains, here it is the email and sender info, we want to know if this is legit email
this is the email
Megan
Dropbox Community Moderator
2 years agoHey AdminSFCOS, I hope you're doing well!
It seems this is a legitimately Dropbox email, informing you about some deletions related to your account.
The email address on the second screenshot is a confirmed Dropbox domain.
As for the second screenshot it looks like an Email Header or an Internet Header which is usually related to the metadata that accompanies every email and contains detailed information.
I hope this helps!
- AdminSFCOS2 years agoNew member | Level 2
Hi Megan,
Thanks for your reply, but can you indicate me where this domain "email.dropbox.com" is listed?
- Megan2 years ago
Dropbox Community Moderator
Hey AdminSFCOS, in the Help Center article, you should be able to find the dropbox.com domain there, as seen on your second screenshot, and the actual email that you received.
If you don't feel like clicking the email, you should be able to click on your events page here, and check for any deletions there.
As for the first screenshot, and the details there: would you be able to let me know more in regards to the steps that you followed, in order to obtain the info shown there?
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