Forum Discussion

Stan44's avatar
Stan44
New member | Level 2
2 years ago

Security Code Deactivation

Every time i'm singing into my dropbox account with my laptop at home, i get an email with a security code.
My idea is to develop the opportunity to deactivate this option or to adjust this function, that this code is really only sent when you're using a device you haven't used before.

1 Reply

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    That option exists and should already happen. However, if your not allowing cookies, or, deleting them upon closing the browser Dropbox wont be able to know you have used it before. 

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