Forum Discussion

jessicaemking's avatar
jessicaemking
New member | Level 1
2 years ago

Seems like I have 2 Dropbox accounts under 1 email address

Hi, It seems I have 2 DropBox accounts but one email login.  I subscribe to a plan and pay monthly, the bills going to my gmail address, but after I logged in today it reverted me to an old (free) ...
account access
emails
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey jessicaemking, hope you don’t mind me jump in. Can I open a new ticket for you, so that we can check this further? I can message you to the email address you see here.

jessicaemking's avatar
jessicaemking
New member | Level 1
2 years ago

Yes please Nancy, I would love some help with this! I'm not sure where you are pointing to with the last link, it opens my (free account) settings, but the email registered here is fine. Thank you :)

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi again, Jessica! 

    I just sent you an email, so I'll see you there.

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