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Forum Discussion

phla's avatar
phla
Explorer | Level 4
3 months ago

Someone accessed my Dropbox account and I can't get help

Dropbox Plan Professional Are you a Team Member or Admin? No Do you have access to the email linked to the account? Yes Are there any devices connected to your Dropbox account? Phone, tablet, ...
null
account access
security
two factor authentication
Anuj3's avatar
Anuj3
New member | Level 2
3 months ago

Mark​ I have already raised a ticket, is there anything else that i should be doing?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Thanks for the reply here Anuj3.

    I can see that you have an update on your ticket; please make sure to keep an eye on that email thread, as it's the only place you can get updates on your case and hopefully, you and the team will get to the bottom of this.

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