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dori-eimos's avatar
dori-eimos
Explorer | Level 3
2 years ago

Someone has asked me for access to my Dropbox account and left a comment on a file

I need to know what to do because someone has asked me for access to my Dropbox account, but I don't know who it is, and what's more, he's from another country. He has left a comment in a file "a.png...
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dori-eimos's avatar
dori-eimos
Explorer | Level 3
2 years ago

Hi Megan,

 

Thanks for you reply.

I attach a screenshot where you can see that the domain is from Dropbox.

Thanks,

 

 

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey dori-eimos, thank you for reaching back, I hope you enjoyed your weekend!

 

If you check your shared files page, is it possible that you can find the file there? 

 

I'm asking because the email seems legitimate. 

  • dori-eimos's avatar
    dori-eimos
    Explorer | Level 3
    2 years ago

    Hi Megan,

     

    Thank you very much for you quick answer.

     

    It looks like a legitimate message, but I don't know these people, they are from a foreign country, and in my shared files page there is no such file. I have not dared to open the message because it is very suspicious.

     

    I just want to know if this means that suspicious people or bots have been able to get into my files and dropbox space. And if so, what should I do.

     

    Thanks for your help.

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey dori-eimos, we'll get to the bottom of this. 

       

      At the moment, I'm trying to figure out where this file is located, and how it ended up on your account. 

       

      If you use our search bar online, and look for the precise file name, are you able to locate it? 

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