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I was signed out of my Dropbox account, but now I no longer have access to the email address.
i was sent photos via a dropbox link to my current email address, and as i went to open the email i unintentionally logged out of my dropbox account that was linked with my old college email. the email is no longer active, even if i had the password the email does not exists but i just never logged out of it or synced the account to my current email address. so everything i have been saving has gone to my dropbox account that is linked to my old college email, so it has all of my film photos since i was 22. i just need to get into the old dropbox account to sync the files with my current email! is this possible?
I want to access my paid plan, but I get redirected to my free Basic account instead.
Hello everyone, sadly I had to come her for help with a simple task. I had a free account for a while using a gmail username, but I upgraded last year to Dropbox+ using a different email username. However the free account seems to take over when I sign in and I need to delete it, but reading Dropbox instructions I will lose all my files and folders. My question is will I lose everything by deleting the original free 2GB account? Thanks in anticpatioin!
Fraudulent Dropbox charges on my bank statement
I recently checked my business bank account, and was surprised to find 3 identical charges for $19.99 from dropbox, all on the same day, with different transaction IDs. I've used the lookup tool to try and identify these transactions, but apparently the transaction IDs aren't even recognized by dropbox, as they're too short. I've tried to find a phone number to call for dropbox to help me understand these apparently fraudulent charges, but since I don't pay for a dropbox account, I'm not allowed that information, so I'm posting here for assistance. Can someone please contact me to assist in resolving this issue? I've already contacted my bank and disputed the transactions and cancelled my card, I just want to be sure I'm reimbursed for these charges, and want Dropbox to be aware of this issue out there, as I suspect I'm not the only person dealing with this.
