Forum Discussion

asmfran's avatar
asmfran
New member | Level 2
2 years ago

Someone using my Dropbox?

I received an email assigning me a badge as a top contributor and the next day received an email with a badge as a new contributor. I have not used Dropbox in over 5 years. I cannot use any of the he...
account access
blakeamina's avatar
blakeamina
New member | Level 1
2 years ago

 

I understand how frustrating that can be! To stop Dropbox from sending you messages, you can adjust your email notification settings. Here’s how:

Log in to Dropbox: Go to dropbox.com and log in to your account.
Access Settings: Click on your avatar at the top right corner of the page and select "Settings".
Navigate to Notifications: In the Settings menu, click on "Notifications".
Unsubscribe: Uncheck the boxes next to the types of notifications you no longer wish to receive. You can also click "Unsubscribe" at the bottom of any email you receive from Dropbox to stop receiving that type of notification1.

If you continue to receive messages after making these changes, you might want to double-check that you've saved your settings and consider reaching out to Dropbox support for further assistance.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!