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Forum Discussion
Sveva
4 years agoNew member | Level 2
Support for dropbox free teams ends March 31, 2022
ciao, oggi ho ricevuto una mail che mi informa che dal 31 marzo non sarà più possibile utilizzare il team di lavoro in modalità free😅 volevo capire se effettivamente dal primo aprile le cartelle ...
- 4 years agoHey Sveva, thanks for posting your questions to our Community.
With the deprecation of free teams, the only things that are changing are:
1) Account pairing (if you have your free team account linked to a personal one, they will get unlinked)
2) You will no longer be able to access team features, like groups.
Everything else in your account, along with your files and sharing permissions will remain the same.
For more info, you can take a look at the email you received about this.
Let me know if you have any questions!
Jochem1
4 years agoExplorer | Level 4
Ha Rich,
I did Just that several times. On all my devices and the Cloud there seems to be a digital misunderstanding between my (oldest) personal account and my (newer) professional account. Every device and every sign in keeps redirecting me to the same (personal) dropbox. The professional navigator tab that is (automatically) removed is no where to be found. So are my 2GB professional files.
😥
I did Just that several times. On all my devices and the Cloud there seems to be a digital misunderstanding between my (oldest) personal account and my (newer) professional account. Every device and every sign in keeps redirecting me to the same (personal) dropbox. The professional navigator tab that is (automatically) removed is no where to be found. So are my 2GB professional files.
😥
Rich
Super User II
4 years ago
Jochem1 wrote:
I did Just that several times. ... there seems to be a digital misunderstanding between my (oldest) personal account and my (newer) professional account.
Then try signing in with the email address from the other account. You had two accounts linked. Each account was still associated with a separate email. Have you tried signing in to the Dropbox website (not an app) using both email addresses?
I've seen other people post that when the accounts were split, the paid subscription ended up on the wrong account. Could be what you're seeing as well.
- Deborah L.94 years agoExplorer | Level 4
Rich wrote:
I've seen other people post that when the accounts were split, the paid subscription ended up on the wrong account. Could be what you're seeing as well.
That's what happened to me. But Dropbox does not appear to have an answer for this conundrum. This incredible nuisance after more than a decade paying for a Plus/Pro account!
- Jochem14 years agoExplorer | Level 4
Hi Rich,
I've tried that. One of the problems is that i now have three different 'personalities' on Dropbox.
1. One with my personal email and my personal dropbox (the oldest);
2. One with my business email adres linked to the professional dropbox issued some four years ago;
3. One with another business email that Dropbox kept pushing recently.
I've logged in to all three, on every device and in the cloud.
One of the problems is that i don't know wich is what anymore.
Before the termination of free teams by march i had two links to Dropbox in Navigator:
1. One to my personal dropbox.
2. And a second one called professional (or something). That's now gone.
Is see that part of my professional DB is now linked to the first. But for example my tab concerning applications only contains one CV instead of my complete record of letters and CV's from the last 21 years of working ;-(.
- Jochem14 years agoExplorer | Level 4
Hi everyone,
There was some progress in this thread (no solution though). But than it went silent. Ive tried everything ive read on this forum. My professional files are still gone.
The most easy way of explaining is:
- I had two links to dropbox. One personal and one professional. The latter is gone.
- There was a partly integration with my personal dropbox. But not all!
Solution:
- I would have hoped that my professional link was still there, with all the files just that syncronisation stopped. But its gone!
- Logging in to a cloud DB environment to collect all my professional files isnt working because even in the cloud (with all three logging adresses) i find the same files.
Anyone?
Best regards,
Jochem
- Jay4 years ago
Dropbox Community Moderator
Hi Jochem1, just for clarification, when you logged into each of your 3 accounts, did you check the events page, or the deleted files page?
The best way to avoid confusion is to log into the accounts in incognito/private browsing mode, one at a time. Closing that browser would automatically log out of it, so you can then open another private window and log into the second account. This way you can be certain you've checked each account.
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