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Team Admin deleted my account
I have had my Dropbox account since 2011. It was my personal storage vault for all my pictures and documents. Later down the road, in 2016, I am invited to my work's shared business folder. When I...
I just wanted to upload files to my company's project folder like I always do, but for some reason, I had to go through the signup process using my current account email and ended up with an empty account without my personal files or access to my company's cloud.
Why was my account wiped out and how can I get access to the previous state of my account?
Rich
Super User II
Super User II
Datelight wrote:
... I had to go through the signup process using my current account email and ended up with an empty account without my personal files or access to my company's cloud.
Were you a member of a Business team account? If so, the team admin may have removed you from the team. Reach out to the team admin and see if that's the case, and if it is, you can ask them to restore the account. Act quickly, however, as they only have seven days to restore the account.
Once the account is restored, if their intent is to remove you and you want to keep your account active, they'll need to convert it to an individual account.
As it turns out, yes, they unlinked my account from their corporate one causing mine to be completely empty now.
I'll try to recover the account or files if it's still possible.
Thank you very much, Rich
